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VeteransContactFamily-run since 2017 · Jackson and Central Mississippi
Exceptional Touch Home Health

Contact

Call to book a free in-home visit in Jackson, MS

(769) 572-5999

There is no form to fill in. Call the main line to book your free visit, or the 24/7 line, (601) 589-0768, after hours. We listen first, then tell you honestly whether we are the right fit for your family.

A downtown Jackson street with brick buildings and flowering trees, the Capitol dome at the far end

The fastest way to reach us is the phone. (769) 572-5999 is the main line. (601) 589-0768 is the 24/7 line, answered day and night by the people who run the agency. There is no form on this site and no call center. You call, we listen, and we tell you the truth about whether we can help.

Main line
(769) 572-5999. Families, office questions and job applications.
24/7 care line
(601) 589-0768. Answered day and night.
Email
exceptionaltouchms@gmail.com
Office address
100 West Amite St, Ste 140, Jackson, MS 39201 (opens in new tab). Downtown, on West Amite Street.
Service area
Jackson and 17 communities across Hinds, Madison and Rankin counties. See the full service area.
Payment
Private pay and long-term care insurance. We do not bill Medicaid or Medicare.

What happens when you call

Three steps. The first one is the call.

  1. Call us

    Tell us what is going on at home. Who needs care, what a day looks like, what worries you most. We listen first.

  2. Free in-home visit

    We come to you, meet your loved one and see the house. Then we write a plan you approve. Nothing starts until you say so.

  3. Meet your caregiver

    Chosen for your parent's personality and schedule. Care usually starts within a few days, and we check in every week.

Not sure what help you need? Start with what we do at home, or just call.

Before you call

It helps to know a few things.

None of this is required. It just makes the first call shorter.

  • Who needs care, and what a typical day looks like
  • Any diagnosis, such as dementia or Alzheimer's
  • How many hours or days a week you are thinking about
  • How you plan to pay: privately or with a long-term care insurance policy

Not sure about any of it? That is what the visit is for.

A gray knit sweater hanging from a wooden coat rack beside a front door with a view of the yard

Not the right call? We do not bill Medicaid or Medicare, and we are a non-medical agency, so we do not provide nursing or medical care at home. If that is what you need, call anyway. We know the Jackson area and will point you to the right people.

One call

You do not have to carry this alone.

(769) 572-5999

Our 24/7 line, (601) 589-0768, is answered day and night by the people who run the agency. We will listen first.

Office (769) 572-5999 · 100 West Amite St, Ste 140, Jackson, MS 39201 (opens in new tab)