Home care in Madison
In-home care in Madison, MS, from a family‑run Jackson agency
Madison is in Madison County, about 20 minutes north of our office downtown. Non-medical care at your mother's home, a few hours a week or around the clock.
Quick answer
Do you serve Madison, MS?
Yes. Exceptional Touch, a family-run home care agency in downtown Jackson, serves Madison, MS. It sits in Madison County, about 20 minutes north of our office. We provide non-medical in-home care there: dementia and Alzheimer's care, personal care, companionship, meals, light housekeeping, rides to appointments, respite and 24-hour care. Families here pay privately or through a long-term care policy; we do not bill Medicaid or Medicare.
The town itself
What we know about Madison.
Madison is a young city, incorporated in 1988, and most of its houses are younger still. About 28,000 people lived here at the 2020 Census, and Census Bureau estimates put roughly one in six of them at 65 or older. Almost everyone owns rather than rents. The streets are planned subdivisions, a good many of them behind a gate: Reunion, Annandale, Whisper Lake. If your mother has lived on one of those streets since the house was new, the neighbors know her.
There is no hospital with an emergency room inside the city. The Baptist Madison Campus is clinics, imaging and a surgery center, not an emergency room. For an emergency room, families here use St. Dominic on Lakeland Drive in Jackson, about 15 minutes away, or UMMC Madison in Canton, about 20 minutes north. If your mother has handed over the car keys, a caregiver can make those drives with her.
The city runs a Retirement Program (opens in new tab). County senior programs, the group meals and discounted rides, run out of Canton. For a walk, Strawberry Patch Park has a lighted one-mile trail, and Liberty Park is about 70 acres.
- County
- Madison County
- Drive from our office
- I-55 North or Highway 51, about 13 miles, about 20 minutes
- Nearest hospital
- St. Dominic Hospital, Jackson, about 15 minutes. UMMC Madison, Canton, about 20 minutes
- Service area
- All of Madison, Reunion to Annandale, and the streets just outside the limits
- Scope
- Non-medical. A few hours a week up to 24-hour care
- First visit
- Free, at your parent's home. We write a plan you approve before anything starts
- Senior resources
- CMPDD Area Agency on Aging (opens in new tab) on Centre Pointe Boulevard in Pearl. Referral only, not us
What we do in Madison
Senior care at home in Madison, start with one or two.
Every service we offer is available here, and the plan can grow as the weeks go on.
Getting around from Madison
- 15 min
St. Dominic on Lakeland Drive in Jackson, the nearest emergency room.
- 20 min
UMMC Madison in Canton, to the north.
- Clinics
Baptist Madison Campus: clinics, imaging and a surgery center, no emergency room.
- Walk
Strawberry Patch Park and its lighted one-mile trail.
Non-medical care. We do not give medical treatment. Medication support is reminders only, not administration. If your parent needs medical care at home, we will say so and point you to the right provider.
Nearby
Up and down Highway 51, and over in Rankin County.
See all 18 communities we serve
“They treated and cared for my mother as if she was their mother. Very compassionate, caring, dependable and professional.”
Straight answers
Questions about Madison, answered.
If your question is not here, call (769) 572-5999. We would rather answer it on the phone than leave you guessing.
Is the Baptist Madison Campus an emergency room?
No. It has clinics, imaging and a surgery center, but no emergency room. For an emergency room, families in Madison use St. Dominic in Jackson, about 15 minutes away, or UMMC Madison in Canton, about 20 minutes north. For the scheduled appointments, a caregiver can drive your mother and bring her home.
Do you go to homes outside the Madison city limits?
Yes. Lake Caroline and the Mannsdale side of town are a normal drive for us. Tell us the street when you call and we will say straight away whether we can staff it on the days you need.
My mother in Madison is on Medicaid. Can you still help?
We cannot bill Medicaid or Medicare. Families in Madison pay privately or through a long-term care insurance policy. If your mother is on Medicaid, we will point you to Mississippi's Elderly and Disabled Waiver and the Area Agency on Aging in Pearl.
What does home care cost in Madison?
We quote after the free visit at your parent's home in Madison, once we know the days and the hours.
One call
Tell us about your parent in Madison.
(769) 572-5999Our 24/7 line, (601) 589-0768, is answered day and night by the people who run the agency. Tell us about your mother; we will tell you honestly whether we fit.
Office (769) 572-5999 · 100 West Amite St, Ste 140, Jackson, MS 39201 (opens in new tab)