In-home support
Support at home for adults with intellectual disabilities in Jackson, MS
Steady support for your adult son or daughter, at home.
You have been the caregiver for a long time. We provide a patient, encouraging caregiver for an adult with an intellectual or developmental disability, so the days run smoother and you get a real break.
- A matched caregiverChosen for your son or daughter, with a check-in for you every week.
- Wherever they liveAt home with you, or in a place of their own.
- Non-medical carePrivate pay and long-term care insurance. We do not bill Medicaid.
Exceptional Touch provides non-medical in-home support for adults with intellectual and developmental disabilities in Jackson, Mississippi. A caregiver matched to your son or daughter helps with routines, meals, personal care where needed, outings and rides, and gives the parents time off. We do not bill Medicaid, including the ID/DD Waiver; we serve private-pay and long-term care insurance families.
01Who this is for
An adult child at home, or in a place of their own.
This is for an adult son or daughter with an intellectual or developmental disability, such as Down syndrome. Some still live at home with parents who are getting older themselves. Some live in their own apartment with support a few days a week. Either way, the parents have carried it for decades.
We come to wherever your son or daughter lives, from a few hours a week to daily support. Usually we can start within a few days of the free in-home visit.
02What the support looks like
What does in-home support for an adult with a disability include?
- Morning and evening routines, kept the way they like them
- Meals cooked together, and help with eating if needed
- Bathing and dressing, only where needed and always with dignity
- Cooking, gardening, dominoes, church, the library, a walk
- Rides to a day program, a job or an appointment, with the caregiver alongside
- A real break for you, an afternoon or a few days
Medication support is reminders only. Read more about personal care at home in Jackson, transportation and errands, and respite for family caregivers.
03How we work
Respect, patience, and their own pace.
Your son or daughter is an adult. We talk to them, not over them. We let them do what they can and help with the rest. If your son likes to cook, the caregiver cooks with him. If your daughter wants to get out more, they go out.
We match a caregiver to your son or daughter, on interests as much as on schedule. Someone who loves to garden gets a caregiver who does not mind dirt on her hands.
The quiet question
What happens when I cannot do this anymore?
You have probably asked yourself this at three in the morning.
We cannot arrange long-term placement and we do not give guardianship advice. What we can do is start now, so your son or daughter gets used to a trusted person who is not you, and you get to rest while you plan.
Paying for it
Does Medicaid or the ID/DD Waiver pay for this?
Not through us.
Here is what we take, and where to read about the waiver.
Paying for support
Three plain answers-
What we take
Private pay and long-term care insurance
We quote your rate on the free in-home visit, after we know the hours and the care.
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What we do not bill
Medicaid, including the ID/DD Waiver
We do not bill Medicaid, so we cannot be paid through the waiver.
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If the waiver is your route
Read how the ID/DD Waiver works
Mississippi Department of Mental HealthThe ID/DD Waiver runs through it. The Mississippi Division of Medicaid explains it.
Read the ID/DD Waiver page at the Mississippi Division of Medicaid (opens in new tab)
Non-medical care. We do not provide nursing, behavior therapy or medical care, and medication support is reminders only, not administration. If your son or daughter needs those, we will point you to the right provider.
Straight answers
What parents ask before they call.
We serve families across Jackson, Madison, Brandon and the towns around them. See the full service area.
Do you take Medicaid or the ID/DD Waiver?
No. We do not bill Medicaid, and that includes the ID/DD Waiver. We serve private-pay and long-term care insurance families. If the waiver is your route, the Mississippi Division of Medicaid explains it on its website, linked above.
Will the same caregiver come every time?
We match a caregiver to your son or daughter after the free in-home visit and check in with you every week. Ask us on the call how scheduling would work for your family.
Do you provide behavior therapy or nursing?
No. We are a non-medical agency. We help with daily life and give parents a break. If your son or daughter needs therapy or nursing, we will point you to the right provider.
One call
Tell us about your son or daughter.
(769) 572-5999Our 24/7 line, (601) 589-0768, is answered day and night by the people who run the agency. We listen first, then tell you honestly whether we are the right fit.
Office (769) 572-5999 · 100 West Amite St, Ste 140, Jackson, MS 39201 (opens in new tab)